Forum Discussion
Hello I'm having the same problem. I also bought a subscription through steam but that didn't work. I think for the "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved." is because the swtor EA account is linked to an email that is unusable.
My username is Rockymaivia
account is flagged to be checked for issues, response will be in about 3 -4 hrs when support are online for the day
for the steam purchase you need to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
- 2 years ago
Hey thanks for the response. Should I expect to get a response through email or here?
- proxos6662 years agoHero+
both if you email the screenshots in, however the response here regarding any account issue and how to resolve will likely occur first, and can confirm they have your email with screenshots as well
- 2 years ago
Sounds good. I also forgot to mention that this isn't the EA account that has the same email as my swtor account. In case that matters, figured I'd let you know