4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
will have a response back about the account issue in about 10 hrs
Support have your steam email however they cant add the gametime until the below is done
To fix the account You need to reset the password on the linked EA account that account uses a icloud email address
use the following link (insert the icloud email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Let me know when done and i can check again for the steam purchase
Sorry for the late reply, was out of the country but I believe I have done it
account still disabled , EA account got a icloud email address and EA persona francis66ful
if you post here as francis66ful instead of as Yeloicee you will have the right ea account , a note has been left on your swtor account to add gametime when the EA account is good