There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
can any one help?
swtor username ? can flag with swtor support for monday for you
SWTOR username = Phoenix-Hawk
have flagged with support for monday
if you know the linked EA account to that swtor account try a password reset initially , can be the swtor email but it doesnt need to be anymore , it can be a previous email used on the swtor account too.
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Support can see your subscribed, good to see it is resolved for you
Got the same problem, can someone help me please?
Swtor username ?
Support found the swtor account
You need to reset the password on the linked EA account that account has a generated persona gerhardhub314 (not Yupdidupdidu_23 that your posting on) that EA account uses a chello email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
if you dont have access to that email give DE support a call when the lines open
Thank you very much!
I have the same issue, I tried to reset both swtor and ea password but warning still pops up. Swtor id is Cyun
Hey
I can see on my bank account that I paid for sub May 11th, but I'm still just a preferred player in the game. Why is that happening? I had some problems subscribing before, but this time the payment got through.
Star Wars account: CarstenPetsen
