cant subscribe

My display is skippydooda and im having the same problem

@KholeVV 

Support can see you made a purchase recently , any further issue ?

Hello, 

I can't add any subscription to my account.

My display name is fausap. I tried to change the browser, use incognito mode, reset the password, but I got a maintenance web page warning me that the billing services are not available at this time.

Is it possible to check exactly what's happening?

thanks a lot!

@Gorthaur72 

It appears your EA account with the persona gorthaur72 which uses the same gmail as your swtor account is presently banned.

you are best to open a ticket at help.ea.com for a banned origin account , once that is sorted then the swtor account will work again too

@proxos666 Thanks for the info. This is unbelievable... but I cannot also access myaccount.ea.com, it returns an error. 

@Gorthaur72 

see if this help article gets you anywhere https://help.ea.com/au/help/account/information-about-banned-or-suspended-accounts/

Thanks again, @proxos666 

In the article, they say they should send an email about the suspension, but I never received an email from EA.

The latest email is about my Cartel Coins reward for the subscription. I played one week ago and now I cannot even open a case: their solution, check AnswerHQ or call them, so I have to pay an international phone call to the UK, trying to explain something I don't know the reason for.

This is really unbelievable! They had technical issues, I'm sure about that, caused maybe by the storm, and now the players are paying the consequences.

@Gorthaur72 

Calling swtor support will not help unfortunately , this is an EA account issue not a swtor account issue, having a banned EA account affects purchasing for all linked accounts

Did you select Origin as the game ?

I cant use any referrels dont work me and i cant add game time to my account at all