cant subscribe

@Rigobert1990 

Support can see your subscribed now, so good to hear things are sorted

@ft8rljkqoyx 

Support said your payment provider was declining the transactions , then you tried to often and got locked out in the system

they suggested talking to your payment provider first and then you may need to call them

Ok thanks, Is there an Italian or only English assistance?

@KroY_UA 

You need to reset the password on the linked EA account that account has the persona makunos (not KroY_UA) that EA account uses a mail.ru email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

@arkenvax 

english , french and German only per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@RellosGaming 

Just to confirm the linked EA / Origin account that has the persona fset5er is compromised (it is not the EA account your posting on presently)

i have been told you have been asked to contact EA support 

suggest using https://help.ea.com/uk/contact-us/ then select origin and then PC then manage account and then suspended or banned account

@RellosGaming 

this this link work ? https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banned-or-suspended-account

edit - site may have an issue

@RellosGaming 

think it is a site issue , i get to select it all fine and then click select contact option and it just spins its wheels