Collectors edition Security key dead
I bought the game on launch and have the collectors edition key. well im trying to log back into my account after a very long time and i cant because the battery on they key died along time ago. i tried using the one from my EA account but no dice.
What can i do?
Hey there @Nerdy_Neckbeard
Sorry to hear you're running into issues logging in because of the authenticator.
This is pretty common especially with folks using the original collectors edition key.
Unfortunately as this is an account issue we can't help directly with it here on the forum for a number of reasons including account security and so for that you need to get in touch with SWTOR support direclty and they'll be able to look into this for you and get you sorted.-
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
- For assistance with another country please check out: Getting help with SW:TOR from another country
Get in touch with SWTOR support, they should be able to look into this with you and figure out what needs to be done to get you back up and running and into the game.
Let us know how it goes and if theres anything else we can help you with.-
