Hi. Tried to subscribe make payment on the Qiwi Visa Virtual. An error occurred with the payment and wrote off the Commission. Have written off 90 roubles, then another 90. In the end,180 and hang in processing. Return them back in. With respect, your player Arakhart.
Sorry to the forum to ask for help can not. Ended subscription.
Transaction number: [Mod Edit: removed]
Return 180 rubles.
Arakhart
SWTOR
EA QV TeamJust as a general rule of thumb, never post personally identifiable information (names, addresses, billing or financial information, etc) in a public forum. I've removed one screenshot and the transaction information.
First thing I'd do is make sure the details of the card on your account match exactly what the card issuer has set up, including the billing address. If they all match perfectly, you can give us a call so we can take a closer look.
Without the same subscription, I can not write to the forums and support. The more calls to American numbers, I have no way. I live in Russia.
Can you tell them about my problem? I have in this situation are linked hands.
Arakhart
SWTOR
Unfortunately an in-game ticket or the swtor.com forums would not be able to assist with this issue since it's related to payment.
Since your in Russia the number you would call is :
8442030141826*
You may also use Voice Over Internet Protocol (VoIP) services like Skype, Viber, or Google Voice, to call Customer Service, regardless of where you are calling from.
International calls made using VoIP are generally far less expensive than calls made from a mobile phone or landline.
Open the VOIP program or app of your choice, then:
If you’re calling for support in English:
I contacted our payment support. We are waiting for confirmation from the SWTOR.COM.
Unfortunately, since I can't get in touch because of financial problems, I have to wait up to 45 days for the money to come back. No one in this does not want to help, and it only takes one person with a subscription to write in the forum about my problem with a link on my nickname.
I will be glad to help any volunteers.. I hope someone will do a good deed. I would be very grateful! (
SWTOR.COM
Nick:
Arakhart
EA QV TeamThere won't be much I can discuss, but I know the 60-90 RUB things you're seeing should just be a pre-auth or authorization hold: https://en.wikipedia.org/wiki/Authorization_hold
As for the transactions not going through, I'd double check the card details are exactly the same as card issuer has, including the billing address.
If you can't call in yourself, you can nominate someone else to call on your behalf, you'll just need to be there to pass a security check.
