Forum Discussion
proxos666
2 years agoHero+
if you do not know both the password on the account and don't have the security key, you will need to call swtor support when the lines are open to remove the key manually to allow you to reset the password on the account
see numbers and hours in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
2 years ago
Thank you, I will do that.