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Anonymous's avatar
Anonymous
10 years ago

Free char and tokens 60 from CM still buged.

Tokens 60 and Free Char level to 60 doesn't works. They start at fleet at lvl 1.

Delete and create again the character doesn't fix it for me.

14 Replies

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    From here

    [QUOTE=EricMusco] Hey folks,
     
    After posting the workaround information yesterday, we continued to investigate the issues that some of you are experiencing with your Start at 60 tokens not being restored. It does appear that in some cases, a player can end up in a state where their start at 60 character does not create properly, and then their token is also not being restored to them. We are going to be removing the Start at 60 token off of the Cartel Market immediately. Also, in the meantime, we recommend that you do not use any Start at 60 tokens as it is possible that you could end up in this state as well. Note that start at 60 tokens include those bought from the Cartel Market, the GTN, and the free level 60 granted to subscribers in KotFE.
     
    It is our goal to get this fixed ASAP, and the moment I have more information on when we will be fixing it I will pass it on. If you already experienced this issue, hold tight, I will be getting more information on how to get your individual states resolved as well (contacting CS, waiting for maintenance, etc.)
     
    Thank you for your understanding, I will pass on information as I have it.
     
    -eric[/QUOTE]
     
     
  • Anonymous's avatar
    Anonymous
    10 years ago

    I had my level turn out to be a level 1 and then the credit for a level 60 was taken, waiting on CS to to get that one back, then saw a dev report saying it was fixed so

    like a dummy I bought one off the gtn and used it just now and still no credit for a level 60....

    and my ingame help isn't working either, instead of the report menu , it just keeps saying loading...

    frustrating

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Jamez813

    I gather you have an available charcter slot , ingame ticket is the way to go at present, if yo ucant submit one ingame send an email to support@swtor.com and include , username,  server , character  etc that should also create a ticket

    From here
     
    [QUOTE=EricMusco] Hey folks,
     
    The issues that many of you were experiencing when making a start at 60 character should now be resolved. We will be restoring the start at 60 token to the Cartel Market shortly. There are multiple different scenarios that your character and start at 60 tokens could be in, I want to cover each of them and what it means for you.
     

    [*]I made a start at 60 character, but instead it created a level 1 character and put me on the fleet. I then deleted that character, but my start at 60 token was not restored.
    [*]You should now see your tokens restored to you when you are at Character select. You can create a level 60 normally now.

    [*]I made a start at 60 character, but instead it created a level 1 character and put me on the fleet. I did not yet delete that character.

    [*]If you delete that character, your start at 60 token will be restored to you automatically and you can create your level 60 normally now.


    If you still feel you are missing tokens, please contact CS. Thank you all for your patience as we worked through this issue.
     
    -eric
     
     
  • Anonymous's avatar
    Anonymous
    10 years ago

    yeah I went thru those steps the 1st time it happened but thanks for helping!

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