Game crashes after pressing play on Launcher
As title says, I get a black screen for a few seconds after pressing play, then it crashes to desktop with a crash report that tells me nothing useful. I've spent a long time trying to fix this, scou...
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Just ran repairs on all my x86 c++ installs, downloaded the 2 pending windows updates (1 of which was a .net update), and I had already done a clean boot before. Sadly the game still would not work even with everything disabled in the clean boot environment.
Latest Dxdiag attached.
if you look in the dxdiag it shows the razer synapse software crashing with kernal dll and associated with bccode 144
GameManagerService3.exe
Bccode 144 is USB3 driver https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x144--bugcode-usb3-driver
client_settings is as follows:
[Renderer]
AntiAliasingLevel = 4
AtlasQuality = 0
Buckets = 5
CodeVersionChanged = true
DYDDrawDistancePreset = 2
EnableSSAO = true
GraphicsDeviceId = 7812
GraphicsQuality = 5
Height = 1080
InfoGraphicsVendor = NVIDIA_GPU
InfoGraphicsVideoMemoryMB = 7989
LastCodeVersionRun = 4
MeshLODQuality = 1
NativeHeight = 1080
NativeWidth = 1920
NewBucket = 5
ShadowMapNumCascades = 8
ShadowMapResolution = 2048
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 16
Width = 1920
Fullscreen = false
D3DFullScreen = false
RefreshRate = 60
Control panel is in Debug mode now. What should I do about Synapse or the code 144 issue ? is it worth it to just remove synapse and see if it works ?
uninstall synapse if possible as a test and do you have any USB devices not mouse and keyboard plugged in ?
Uninstalled Razer Synapse, Chroma and Streamer companion app. Restarted and tried to run the game. Still crashes.
Other than my mouse and keyboard I have a Mic and Camera.
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