2 years ago

Getting an error message when trying to renew my subscription

I've been subscribing non-stop for about 3 years. This time around my subscription did not renew when it should have. I tried to manually renew it myself but got an error message "An error has occurr...

MissImmortalXD

2 years ago

@proxos666

Oh, well I suddenly can't log into my account now. Says display name, password or security code (which I dont have) is incorrect. First time this has happened.

proxos666

Hero+

2 years ago

@MissImmortalXD

if you are unable to resolve the login issue , you are best calling swtor support when the lines are open, they can resolve any account issue at the same time too

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

proxos666
Hero+
2 years ago
@MissImmortalXD

support said there is no account issue, on their side it appears as payment issue with the card used, they suggest see if your bank can see any issue

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Getting an error message when trying to renew my subscription

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