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WyldNFS's avatar
WyldNFS
Seasoned Newcomer
3 months ago
Solved

Launcher error: Code 961

It's been 2 days since I was able to login, I tried resetting my router, restarting my pc, reinstalling the game, but nothing seems to work, the launcher keeps showing an error code 961 - WebGet_Erro...
pc
technical issues
  • L1ghtH0u5e's avatar
    L1ghtH0u5e
    1 month ago

    I solved the problem with adding swtor launcher and set up exe manually from windows firewall and enable private connection. This is seems to be a problem with how the game swapped the way they push the updates.  At least for this particular error code. I guess steam update goes with steam connection that's why it wasn't blocked there but only the direct launcher. 

    Thank you for your help too. :D

proxos666's avatar
proxos666
Hero+
1 month ago

Likely Kaspersky somehow , the launcher is like a web browser so any AV processes that insert into a web browser can affect the launcher 

best way to know is to uninstall Kaspersky temporarily 

an old issue use to be regarding secure connections but that was like a decade ago - see example at this link

Disable Secure Connections Scanning: Open Kaspersky, go to Settings > Network Settings, and ensure "Scan encrypted connections" is turned off

L1ghtH0u5e's avatar
L1ghtH0u5e
Rising Novice
1 month ago

I solved the problem with adding swtor launcher and set up exe manually from windows firewall and enable private connection. This is seems to be a problem with how the game swapped the way they push the updates.  At least for this particular error code. I guess steam update goes with steam connection that's why it wasn't blocked there but only the direct launcher. 

Thank you for your help too. :D

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