Launcher "unspecified error"

Hey all,

Looking for a bit of help. New PC, installed SWTOR, left it to update, started the game and no problems. Shut down, went to bed, woke up, tried launching and the unspecified error message appeared in the launcher.

I've searched and done all the suggested actions:

- Delete the processes and Bitraider folder

- Restart PC

- Add/re-add exceptions into anti-virus

- Launch as administrator

- Tried launching over and over again hoping it would just work

- Services.msc and changed bitraider from manual to auto

Nothing has helped.

There was a windows update overnight. Don't know how that would affect it.

At times, I get a message box stating that was an error communicating and the app will close.

Any help will be great :D

proxos666
8 years ago
@Ganden_V wrote:

@proxos666

Am I going to have to remove the streaming version?

That is best in this situation, especially if you are doing a re-install , the unspecified error is impossible to get with bitraider disabled.

13 Replies

Ganden_V
Seasoned Traveler
8 years ago
Log file attached
launcher_20170526.log137 KB
Ahrngrim
8 years ago
@Ganden_V

The log shows Bitraider Errors, so I would say by Changing from SSN to Non SSN something didn't work out completely right.

If you change the launcher.settings, be sure that all swtor related processes are off, and that the Changes really got saved.

The Link to proxos Guide to be sure:

http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-How-to-Switch-to-Non-Streaming-Launcher/m-p/4867417#U4867417
Ganden_V
Seasoned Traveler
8 years ago
@Ahrngrim

I considered that but I don't really want to do another whole game download. That's at least three days worth of headache.
proxos666
Hero+
8 years ago
@Ganden_V

Just to confirm you set the exceptions for all 3 exe files listed in this guide ? usually a pc reboot sorts this

If not already try the repair utility as well at this link
Ganden_V
Seasoned Traveler
8 years ago
@proxos666 I'll run through ALL these steps tomorrow night our time (AEST, from memory you're the same) and I'll check back if it doesn't work.
Ganden_V
Seasoned Traveler
8 years ago
@proxos666
Did all the steps listed in the guides. Didn't fix it.
Uninstalled SWTOR and Bitraider then tried re-installing. Still not able to connect. I'm absolutely baffled.
Am I going to have to remove the streaming version?
proxos666
Hero+
8 years ago
@Ganden_V wrote:

@proxos666

Am I going to have to remove the streaming version?

That is best in this situation, especially if you are doing a re-install , the unspecified error is impossible to get with bitraider disabled.
Ganden_V
Seasoned Traveler
8 years ago
@proxos666 wrote:
@Ganden_V wrote:
@proxos666

Am I going to have to remove the streaming version?
That is best in this situation, especially if you are doing a re-install , the unspecified error is impossible to get with bitraider disabled.
Damn Bitraider. I'm rid of it and the game is back up and running!
Ganden_V
Seasoned Traveler
8 years ago
@proxos666 An interesting development.
I've just connected my old PC to the net via a wired connection. Unspecified error returns on that PC when it didn't before.
Started up my laptop connected via a wireless connection, no issues there.
There's got to be something in the configuration of the modem causing the issue, no?
proxos666
Hero+
8 years ago
@Ganden_V

Hard to say

With the non streaming launcher though if you have done this on one PC , you can copy the game folder to as many computers as you like, and create a desktop shortcut to launcher.exe and it should just work