Tried to get this resolved in 2023 and 2024 with no luck. I used the swtor authenticator which no longer exists, so I couldn't log in to remove it and cant' change the password either. I made a new account. :(
for future , if you leave the key blank in a web browser (not the launcher), providing you know the password then you can remove the key
if you dont have the key and dont have the password you need to call swtor support to remove the key manually which will then allow you to reset the password on the account
app recommended now is the google authenticator and functions the same as the old swtor mobile authenticator app as detailed in this guide
Right, but the issue is the numbers they provide are not working for me unfortunately.
I will try the authenticator app, thank you so much!
