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rinks361's avatar
rinks361
New Novice
2 days ago

Login issues like everyone else apparently

Not sure what is going on, but I got a login alert that someone was trying to reset my password. I attempted to access my account to set a new password on it but it would not allow me as I had an authenticator from an old phone I no longer have. I was able to remove the authenticator with a verification link sent to my email, but now when I try to login I get one of the following errors:

  • Login failed due to invalid captcha.
  • Login failed due to too many login attempts.

 

There is no captcha on the pages (Chrome, Edge). I was able to get as far as TRYING to reset my password, but kept getting an error that said that account details were incorrect (which I assume was the security key which I subsequently removed). Now I am stuck with someone else trying to access my account and I have no way of resetting my password now.

Looking at the most recent forum posts, seems like many others are having access related issues right now. Did you guys hire a bunch of summer interns that vibe coded "improvements"?

1 Reply

  • normally i would say do a reset password to resolve the captcha issue, also be sure no vpn etc is in use 
    Suggest waiting a full 24 hours before any further attempts

    you will need to call swtor support if this doesn't resolve on its own as the account maybe suspended due to unusual activity now

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