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Wevvin's avatar
Wevvin
Seasoned Newcomer
3 days ago
Solved

No longer have access to email on account

Hi Team,

I'm a returning SWTOR player from years ago wanting to get back into the game. I can't seem to find my account details saved anywhere in my password manager and I believe the email address linked to my account is one that I no longer have access to (the account was deleted). I'm pretty sure I also had an authenticator linked which I no longer have access to.

How can I get access to my account again? When I log in to my EA account I can see SWTOR transactions in my transaction history, and I can even see the original purchase of the game there.

I believe my display name is "Wevvin". I can provide support with all the information I have regarding the transactions in my EA account, and what I believe the email address on the account is etc.

Thanks!

 

  • You will need to call swtor support when the lines are open, they can update the email used on the account once verified as the owner

    note: this can only be done once for the account

2 Replies

  • You will need to call swtor support when the lines are open, they can update the email used on the account once verified as the owner

    note: this can only be done once for the account

  • Wevvin's avatar
    Wevvin
    Seasoned Newcomer
    2 days ago

    Thanks for that proxos666! I find it absolutely ridiculous that EA expects it's non UK/US based players to foot the bill of an international call at 3AM just to get help with accessing their account.

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