No "one time password" email.
I've been trying since yesterday, I'm a returning player, I've used this same account since beta, the email is perfectly working and I still have SWTOR emails from 13 years ago. I run the launcher, I...
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I dont work for swtor, im a player like you , but if you dont get the reset password email there is no other way to fix the account
however If you are getting them late and manage to get back into the account , likely best to change the email used or add the security key to the account so you dont wait on emails
To discuss this further with swtor support, give them a call , say using skype
This time I was ready, in case it replicated. I received another password, already expired. Try replying a bunch of times, I'm not sure but 5 might not be enough and 10 might be overkill, I didn't keep track of how many attempts I made in 24 hours.
This guide may help https://answers.ea.com/t5/General-Discussion-Technical/GUIDE-Email-Validation-and-One-Time-Passwords/m-p/6645595#M70806
The OTP I received is incorrect.
- Delete all previous OTP emails from SWTOR, then request a new one. Make sure you're entering the OTP within 15 minutes of it being requested.
- If the OTP emails are taking longer than 15 minutes to arrive, you will need to call our Account & Billing team who will be able to get you logged in.
- @proxos666 Sounds good, doesn't work.
All the guides on the subject are either useless or obsolete. Or both. Or sometimes make no sense, like this last one. "Delete all previous emails from swtor": why the hell something stored locally would interfere with an instruction sent from the other side of the world?They mean delete all previous OTP emails you got so you dont use them anymore ...
You would be surprised how many people keep using emails sent previously
- Delete all previous OTP emails from SWTOR, then request a new one. Make sure you're entering the OTP within 15 minutes of it being requested.
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