Not able to subscribe
When I try to subscribe to SWTOR, it says there is an issue with my EA account, which it doesn't tell me what that issue is?
Forum Discussion
To fix the account You need to reset the password on the linked EA account (not the one your posting on now) that EA account uses a @ABV.BG email address not the gmail
use the following link insert the ABV.BG email to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Can you help me? I am having the same issue and I follow the directions you gave the other two. It does not work. I am not sure what I am doing wrong.
My SWTOR display name is MaliceHebi.
To fix the account You need to reset the password on the linked EA account (not the one your posting on now) that EA account used a different Gmail email to what is on the swtor account (so swtor account uses a different gmail email address)
use the following link insert the correct gmail not used on the swtor account to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
if you cant work it out call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
@proxos666 .... I just realize what you were saying... LOL, I switched my email on my EA account a while back. Now I tried my old email and it worked. I was also able to log in using the old email. How do I unlink SWTOR from my old email EA account? Do I now have 2 EA accounts? This is all so odd...
yes when the swtor account was created an EA account was linked to the swtor account, that linkage is permanent
The ea account is needed for purchasing a subscription on swtor, now that is sorted you can purchase a subscription now
That EA account you should log in once every few months i would suggest to keep it active
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