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midori1997138's avatar
midori1997138
Seasoned Newcomer
2 months ago

OTP issue


I have problems entering the game since now out of nowhere it asks me for a one time password and I never enabled it or anything and the emails don't arrive either, I clarify I use email and I don't see that the support helps at all (I am a subscriber)

[Edit, EN only here please - CM]

1 Reply

  • if you have not enabled a security key app, a one time password email is needed when ever a change occurs like the Ip address used on your router or cookies are blocked etc

    If the email is not arriving you will need to call swtor support when the lines are open, they can assist further to resolve this

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