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Anonymous's avatar
Anonymous
9 years ago
Solved

Preferred access privileges removed

Hello

I just logged back onto my account after a few months of being away and i noticed that my account had some increased restrictions. I am preferred status on my account but I did not have the preferred access privileges that are in the bundle available for purchase on the cartel market. I checked my mailbox for any messages and i received a few messages about a few of my companions losing their items. please help, i have been away for a while, and now i don't have access to artifact items either.

Thank-you for taking the time to read this, and i hope this issue is resolved soon

~iChewz

  • Ahrngrim's avatar
    Ahrngrim
    9 years ago

    @General_Phaser

    With Game Update 4.0 a lot of Gear was changed, a lot of people complaint about missing gear.
     
    But in the end all was, more or less, where it should be. (Don't think the Companions Trousers should have been in your mail instead on them.)
     
    Droid Gear was Changed to Valuable Droid Parts, no longer of any use, can only be sold to an vendor.
     
    As long as Gear wasn't on the GTN or in the mail it should all be there, in you mail, in your Inventory, Storage Ramp or legacy Storage Ramp.
     
    Any Gear, that needs Artefact Authorization, your Character has worn when your Sub was active should still be on them.
     
    For any other Gear, that needs AA, you need to buy the Authorization, for that Character or your Account.

6 Replies

  • You are still preferred, there are 3 types of accounts now, Free To Play (people who didnt spend at least 5€ ingame services), Preferred, Subcription.

    they increased restrictions but just slightly, there isnt much change from first model

    Here is a link Star Wars Features with a more detailed explanation of what you get for each, about your preferred boundle you can get it if you use a Referral Link it gives you, about companion with returning gear, now you dont need gear for companion all you need is a weapon, companions dont needs stats anymore, also now companion has a maximum of 50 levels of influence which previously was called affection and had 10 levels.

    Also Artifact Quality items you need authorization, that can be bought with cartel coins or with credits from gtn, i recommend getting account wide version of it

  • Anonymous's avatar
    Anonymous
    9 years ago

    I understand this, and before I left my account was preferred access, but since i came back on, some of my characters have items missing from their inventories. They also had mail with items from deleted companion data. on my main character, iChewz, he had lost all trooper companion items, and the ability to use artifact level items, as well as the other preferred access bonuses. I created a new character on a different server, but they had the preferred access bundle emailed on creation. I believe this is from a bug in the servers that caused characters to lose data during my absence. 

  • some items like Droid Companion armors became droid valuable parts or something like that and all you can do is sell them that could probably be the items missing from your inventory, about missing gear from companion like i said before all you can do witht he gear is sell it or use it as a outfit on companion for display, companions dont get stats from items anymore they only get more powerful from the influence you gain with them either by talking, conversation or gifts.

    the artifact item equipment you probably been subscriber before you left the game and returned and that might have caused that, even as preferred you still need to buy Artifact Equipment Authorization. The Boundle might be an issue on their system or you already recieved it unboxed it and deleted the items when you were subscriber, as subscriber you can use unlock items such as *Display Titles*

  • Ahrngrim's avatar
    Ahrngrim
    9 years ago

    @General_Phaser

    With Game Update 4.0 a lot of Gear was changed, a lot of people complaint about missing gear.
     
    But in the end all was, more or less, where it should be. (Don't think the Companions Trousers should have been in your mail instead on them.)
     
    Droid Gear was Changed to Valuable Droid Parts, no longer of any use, can only be sold to an vendor.
     
    As long as Gear wasn't on the GTN or in the mail it should all be there, in you mail, in your Inventory, Storage Ramp or legacy Storage Ramp.
     
    Any Gear, that needs Artefact Authorization, your Character has worn when your Sub was active should still be on them.
     
    For any other Gear, that needs AA, you need to buy the Authorization, for that Character or your Account.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I understand this, i was just curious because i have been away for a while so i was unaware of any bugs that caused loss of items. It is not a major issue though because in my absence I've accumulated a vast amount of cartel coins in my account. If need be i can always repurchase abilities. Thank you for the support

  • All of us are here to help, if you have Skype you can talk with me in there to get in touch ingame and i could help you in a more cutomized way *this is the same for everyone that needs help*

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