there is an issue on your account that has been raised with another team, for now you are subscribed ingame but it will not be reflecting on the website
2 x 525 coins has been added manually as well for you
ok have checked with support the purchase transaction on their side is still listed as open, their hands are tied at moment with their merchant side until the transaction in the system changes to closed or failed
what usually occurs here is if their system closes and you do not get that gametime pop back and i can chase this up on your behalf, if it fails in their system then the merchant system should auto refund the purchase.
if you look at the transaction history in the swtor account , you will be able to see the transaction listed as "open" so you can monitor it as well.
sorry cant offer more at present, i will recheck again in about 3 hrs if an change as occurred before i go for the night from here
no worries, if the status has closed, i can arrange the gametime to be added to your account when support start work for the day in about 5 hrs from now
here is a screenshot of the transaction being closed
Support will sort it out when they are online for the day
