Re: Black Screen after pushing PLAY
Intel® Driver & Support Assistant Detailed Report
Last scan: 7/11/2018 2:08 PM
Computer
TOSHIBA Satellite C55t-ASystem ManufacturerSystem ModelSystem TypeMotherboard ManufacturerMotherboard ProductBIOS VersionSMBIOS VersionSecure Boot
| TOSHIBA |
| Satellite C55t-A |
| Mobile |
| TOSHIBA |
| Portable PC |
| UNKNOWN |
| 2.7 |
| On |
Operating System
Microsoft Windows 8.1 (64-bit)OS BuildLocaleWindows DirectorySystem Directory.NET Framework VersionsDefault Internet BrowserInstalled Internet Browsers
| 6.3.9600 |
| English (United States) |
| C:\Windows |
| C:\Windows\system32 |
| 2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 4.0.0.0, 4.7.02558 |
| Internet Explorer 11.0.9600.17416 |
| Mozilla Firefox, Google Chrome, Internet Explorer 11.0.9600.17416 |
Processor
Intel® Celeron® CPU N2820 @ 2.13GHzManufacturerDescriptionArchitecture# of CoresCurrent Clock SpeedCurrent VoltageLevel 2 CacheLevel 3 CacheProcessor IdRevisionAvailability
| GenuineIntel |
| Intel64 Family 6 Model 55 Stepping 3 |
| x64 |
| 2 |
| 2129 MHz |
| 9. |
| 1024 Kb |
| 0 Kb |
| BFEBFBFF00030673 |
| 14083 |
| Running at full power |
Graphics
Intel® HD GraphicsAdapter CompatibilityVideo ProcessorResolutionBits Per PixelNumber of ColorsRefresh Rate - CurrentRefresh Rate - MaximumRefresh Rate - MinimumDriver ProviderDriver VersionDriver DateAdapter DAC TypeAdapter RAMAvailabilityStatusLocationDevice Id
| Intel Corporation |
| Intel® HD Graphics |
| 1366 x 768 |
| 32 |
| 4294967296 |
| 59 Hz |
| 59 Hz |
| 59 Hz |
| Intel Corporation |
| 10.18.10.3355 |
| 11/18/2013 |
| Internal |
| 2.01 GB |
| Running at full power |
| This device is working properly. |
| PCI bus 0, device 2, function 0 |
| PCI\VEN_8086&DEV_0F31&SUBSYS_FA2B1179&REV_0C\3&11583659&1&10 |
Audio
Intel® Display AudioDriver ProviderDriver VersionDriver DateDevice IdRealtek High Definition AudioDriver ProviderDriver VersionDriver DateDevice Id
| Intel® Corporation |
| 6.16.0.3129 |
| 10/16/2013 |
| HDAUDIO\FUNC_01&VEN_8086&DEV_2882&SUBSYS_80860101&REV_1000\4&3241A01D&0&0201 |
| Realtek Semiconductor Corp. |
| 6.0.1.7090 |
| 11/12/2013 |
| HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1179FA20&REV_1002\4&3241A01D&0&0001 |
Networking and I/O
Realtek PCIe FE Family ControllerManufacturerAvailabilityStatusInstalledMAC AddressService NameDriver ProviderDriver VersionDriver DateDevice IdRevisionRealtek RTL8188EE Wireless LAN 802.11n PCI-E NICManufacturerAvailabilityStatusInstalledMAC AddressService NameDriver ProviderDriver VersionDriver DateDevice IdRevisionTAP-Win32 Adapter V9 (Tunngle)ManufacturerAvailabilityStatusInstalledMAC AddressService NameDriver ProviderDriver VersionDriver DateDevice Id
| Realtek |
| Running at full power |
| This device is working properly. |
| True |
| 00:8C:FA:AC:A5:96 |
| RTL8168 |
| Realtek |
| 8.18.621.2013 |
| 6/21/2013 |
| PCI\VEN_10EC&DEV_8136&SUBSYS_FF1E1179&REV_07\4&5C892B3&0&00E1 |
| 07 |
| Realtek Semiconductor Corp. |
| Running at full power |
| This device is working properly. |
| True |
| 64:5A:04:37:B9:24 |
| RTWlanE |
| Realtek Semiconductor Corp. |
| 2012.3.913.2013 |
| 10/18/2013 |
| PCI\VEN_10EC&DEV_8179&SUBSYS_019110EC&REV_01\4&13D9ADCD&0&00E0 |
| 01 |
| TAP-Win32 Provider V9 (Tunngle) |
| Running at full power |
| This device is working properly. |
| True |
| 00:FF:74:A2:17:15 |
| tap0901t |
| TAP-Win32 Provider V9 (Tunngle) |
| 9.0.0.21 |
| 4/26/2016 |
| ROOT\NET\0000 |
Memory
4 GBPhysical Memory - TotalPhysical Memory - AvailableVirtual Memory - TotalVirtual Memory - AvailablePage FilePage File Space
| 4 GB |
| 1.43 GB |
| 5.22 GB |
| 2.16 GB |
| C:\pagefile.sys |
| 1.28 GB |
Storage
TOSHIBA MQ01ABF050CapacityFirmware VersionSerial NumberPartitionsDriver ProviderDriver VersionDriver DateDevice IdC:File SystemCompressedCapacityFree Space
| 465.76 GB |
| AM003M |
| 24CSCMS2T |
| 4 |
| Microsoft |
| 6.3.9600.16384 |
| 6/21/2006 |
| SCSI\DISK&VEN_TOSHIBA&PROD_MQ01ABF050\4&2EB15040&0&000000 |
| NTFS |
| False |
| 456.20 GB |
| 220.19 GB |
