Re: Can not purchase Subscription on SWOTR account due to problem with EA account
When i checked support could not see an email from that swtor account for steam yet
Forum Discussion
3 Replies
- I have the same problem, and i tried to subscride via steam and i paid, i had the comfirmed email purchase and that not aplly in game, it's not working...
There is an issue with your EA account which will prevent SWOTR purchases until resolved. Please contact customer support for further assistance.
SWOTR: YALAR
email support per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
will have a response to the account issue in 9 - 10 hrs when support are online for the day
You need to reset the password on the linked EA account that account has a generated persona (not asey382 your posting on now) that EA account uses a wp.pl email (email is different to swtor)
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
when i checked support did not have an email from the swtor account email for the steam purchase, however the above needs to be done before they can add gametime
