ok swtor support found a swtor account and the linked ea account is banned that account has the persona 13b2483d80eda621 and uses a "different" gmail to what is now used on the swtor account ( it is not the ea account your posting on now)
you will need to contact EA to get the ban lifted to restore purchasing on that swtor account https://help.ea.com/en/help-contact-us/?product=ea-account&category=manage-my-account&topic=dispute-ban-suspension
Thanks Prox,
I'm really not someone to get banned so I'm really confused to what it could be. I've sent them an email as a last attempt. No idea if I had been hacked or something and I was just a bit nostalgic to play again. At this age I have no drive to sit with this much effort but still would like to thank you for responding to me. Hope you get paid for this 🙂
Mesmo
I've been trying to fix mine for days now I really don't understand how the payment system can have this many issues
can you see if you can work your magic cause i'm at the point of walking away
SWTOR Account name Bubblesgopop
I've reset my EA password i've reset my swtor passwords i've tried both bank card and paypal
Attempting returning player used to be subbed before I took a break
flagged to check the account with swtor support, response will be in about 10 hrs when support are online for the day
To fix the account issue for future purchases, You can try to reset the password on the linked EA account that account has been disabled and its data wiped (so it is not the EA account your posting on now)
The linked ea account uses a "the same swtor email" , that email is a Hotmail email address same email as on your swtor
use this link (insert the Swtor Hotmail email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing
Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached
My god okay so that's another EA account I didn't even know I had 😂 thankyou for the help much appreciated
