Re: [Error] No Rename Prompt upon Character Transfer

Thanks for the reply!  I've placed tickets in under Bug Report, Character Name, Billing Issues -- all of the tickets were closed without any response.  In fact, you're the firstp person to reply to the issue, so thanks :D

Hello Glaives, 

That's weird that all of the tickets gets closed.  Have you tried doing it under General/other? If that wont work try calling the support to see if they can help you. 

Information how to contact the support: http://www.swtor.com/support/

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

First, thanks for trying to help @aT1C.  I have spoken with EA phone support.  In addition to the half-hour wait, the CSR was remarkably disinterested and unhelpful.  His answer was that he could not help and to keep filing tickets.  As you can see, in the attachment, the tickets have been closed, and I've refiled them.  Again, no response to the tickets.

For the record, I have now reached out to EA in-game, over the phone, and now on this website, only to receive no official response or resolution for the error/bug caused in the transfer process.  As someone who has subscribed to this game at launch, and through the hard times, I'm very disappointed :-(.

Hello @Glaives

Sorry to hear that they could not help you with issue over the phone. I hope the responds soon on the in game ticket now. 

For contacting EA support, they cant help you as far as I'm aware, if they did they would not need a swtor support i suppose. 

I suggest writing back here if they close all of the tickets again.  

Update: Just got a call from BW to fix the issue.  Not sure if posting here had anything to do with it *cough* @EA_David *cough* but I'm certainly happy with the result!

I got a similar deal. I want to name my transferred character and it says the name's invalid but I can create a new character with the same exact name so it's not taken or anything.