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proxos666's avatar
proxos666
Hero+
9 years ago

Re: Re: Swtor stuck on loading screen

@AhmedYaghi

 you can try a repair just to be sure its not file related

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.
If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair.
 
Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,
select open file location and delete the BitRaider folder. Then start the launcher

otherwise If a subscriber you will need to submit a ingame ticket and request that character be moved to fleet

if not a subscriber send an email to support@swtor.com and request the character be moved to fleet due to unable to login after logout in a stronghold

Provide username/server character and can also provide them a link to this thread , hopefully they will sort this for you.

1 Reply

  • Anonymous's avatar
    Anonymous
    9 years ago

    I am so glad you responded so soon, thank you 🙂

    My launcher already had the letters ST, I did what you suggested and removed the bitRaider folder, and re-run the Launcher, the launcher installed some things and then I logged in to the game and to the character, unfortunately nothing changed, still the same problem for the same character.

    I have already sent an email to [edit: email address removed] before I read your response, I included my server name my character name and some details about the character, I didn't mention my username though. I don't want to send them another one as I heard this will delay my email in the queue. Having them replied and ask some questions, I will send them a link to this thread for sure, I hope they will not require me to submit an in-game ticket. I am not planning to re-sub soon.

    Thanks again, I will keep you updated of what will happen with me, and may the force be with you  

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