Re: Steam subscription not registering

I managed to get it figured out, i subscribed through the website.

@proxos666 can you check my account having the same issue? Muzarta.

also emailed through.

@Muzarta 

The linked ea account "abck3j5fg3ohhg" has been disabled, that account uses the same gmail as used on the swtor account 

use this link (insert the swtor gmail email address into that link) to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

Support found your email sent from a different email then used on your swtor account nor mentioned the swtor account displayname to link it to the swtor account

Seems the email didnt include the purchase history screenshot, so recommend you resend an email with the screenshots as shown in the guide - https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message 

support will also need the account active via restting the password on the linked ea account before able to add the gametime too

@Muzarta 

support can see the linked account is active now, and they have your email in the queue for an agent to add the gametime, just need to wait for their reply email now