Re: Subbed with steam and didnt receive my suscription
swtor username ?
Forum Discussion
6 Replies
ZeroHeZitation
has been flagged will check they have your email etc , will be about 10 hrs for a response which is when they are online for the day
Okay, thanks.
Send them the proof of purchase not the subscription screen
- Click on View Purchase History.
- Take a screenshot of your Purchase History screen, clearly showing the SW:TOR transaction.
- Click in to the transaction, and screenshot that page too.
- Email these screenshots to support@swtor.com (use the email on the swtor account)
you need to call swtor support when the lines are open , they can assist resolving the account issue you have
when i checked they couldnt see an email from you , so when you call have the screenshots ready and ask to upload to a case whilst your on the phone
Ooh seems i got nervous and messed it up, thanks for the help already sent the purchase history to support after they answered asking for it
Sorry for the inconvenience
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