Re: Support mailing

I sent a mail to [edit: email address removed], from my own email.

I did submitted some tickets but they closed, that why I'm now trying to mail.

@UrimkIL99,

Emails and in-game tickets are supported by the same team so if they've already answered and closed the tickets I'd recommend following any advice/information that was provided.

Thanks,

- Andy -

Ok thanks, just one question:

when I submit a ticket i always get a protocol droid response, is it the same with sending mails?

(that is the reason I sent the mail, to see if i can get a human) 

@UrimkIL99

Depends on the question ...

If say its about transferring characters between two different accounts

it will likely be a form response detailing what they do and what is requested isn't what they do.

Yeah, I do think we answered your requests twice already tho.

Don't get your hopes up, they will answer you : "No can do"