Forum Discussion

Seasoned Newcomer

1 year ago

Solved

Swtor subscription shows as inactive after purchase

Bought 60 days of SWTOR subscription time and got an email saying my subscription was changed but it still shows as "Inactive" and and in game I am still preferred status. Need help please Swtor Nam...

proxos666
1 year ago
@Spartan8108

I will check with swtor support, response will be in about 6 hrs when they are online for the day

proxos666

Hero+

1 year ago

@Spartan8108

You need to wait for that purchase to change to either closed or failed, it may fail given the time it has taken

If it does close let me know if the subscription doesn't apply and i can followup further on your behalf with swtor support

Spartan8108

Seasoned Newcomer

1 year ago

Thank you for your help! I am letting you know that it now says "Closed" but my account subscription status still shows as inactive, and still preferred status in game

proxos666
Hero+
1 year ago
@Spartan8108

I will check with swtor support, response will be in about 6 hrs when they are online for the day
- cameronmiles100
  1 year ago
  Any update to this? I'm having the same issue. Its been 8 Days now
  - cameronmiles100
    1 year ago
    @cameronmiles1004 My user is Sith_Lord_Thrift
- myron_vrstg
  Rising Newcomer
  1 year ago
  @proxos666 please help me too, i have subscribed but did not get activated, when i want to contact anybody i get in a loop where i am sent to EA support back to steam support back to EA support etc.