You need to reset the password on the linked EA account that account has the persona darthmalerius (not Malerius93 your posting on now) that EA account uses a hotmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hello! I have the same issue. Tried changing the password, logging in with incognito, and contacting support. I tried sending in the screenshots needed for the steam support process but haven't heard anything back. My swtor username is yummymexxi. Thank you!
Support cannot see an email from you , they can see you called previously, they said if you call again and request to upload the screenshots whilst on the phone to an ea ticket will be best and quickest to get this sorted for you
