Re: ''Unable to retrieve patch data. Please check network connection (311)''

@proxos666 

I don't use any antivirus - only windows defender. It's worth mentioning, that in the past I've had dns related problems in other games, that require launchers. In some cases I asked for help technical support of those games, and technicians would spent whole days with me (on discord, skype or whatever) trying to resolve the dns errors, and in every case, they just ended giving up saying that they have no idea what's wrong with my pc and that it's the weirdest case they had ever encountered. So it's not only swtor. What can be wrong? Are there any, idk, connection/dns tests I could run? 

try https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

maybe start with google 8.8.8.8 and 8.8.4.4

just to add the only thing that can override a dns server is a localhost entry https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

@EXTRA_Vega 

also if you havent reset the winsock on that system https://help.iinet.net.au/resetting-network-adapter-winsock-reset

@proxos666 

I've already tried changing dns (tried multiple ones, not only google) and overriding the host file.

I haven't done the winsock reset, so I did it just now (with a pc restart just to be sure) and still no luck.

@EXTRA_Vega 

try type the below similar to the winsock

netsh int ip reset 

edit - you can check the integrity of that windows install too by 

sfc /scannow

@proxos666 

The reset was going well untill at the end this appeared:

Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , OK!
Resetting , failed.
Accesss Denied.

I opened it as an Admin so I don't know whats wrong.

Im running the system scan right now, it might take some time tho.

@proxos666 

Windows Resource Protection did not find any integrity violations.

@EXTRA_Vega 

you can try https://www.youtube.com/watch?v=G3DpeeXLSDM to fix the ip reset issue , just be careful

@EXTRA_Vega 

i am disappearing for the night , post a dxdiag per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663

will take a look at that tomorrow 

@proxos666 

The link you sent me did indeed deal with the ''Access denied'' error, ip reset worked, but it didn't resolve my issue.

I noticed that DxDiag has some lines that are in my native language (polish) so if the need arises, I can translate whatever you don't understand.

Thank you for your time, I appreciate it.

Hope to hear from you tomorrow 

@EXTRA_Vega 

use malwarebytes and search for malware just to tick that box https://www.malwarebytes.com/mwb-download/thankyou/

@proxos666 

Just did a scan, nothing was found.

@EXTRA_Vega 

am quite sick so wont be able to be assist at present, going to bed hopefully a good night sleep helps

@proxos666 

Eh, I understand. But please come back to me when you'll feel better. I really don't know what to do anymore.

@proxos666 

Are you feeling better yet? I'm still not able to play.

@EXTRA_Vega 

well i stopped throwing up so that is an improvement, ability to concentrate for long periods on something like your issue , not yet