Re: We're sorry, but we can't perform transactions to this credit card.
Is this a debit mastercard ? if so it likely cant be used to purchase a subscription , it may work for buying 60 days sub
Forum Discussion
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Yea it's a debit card, but I've never had problems with subscriptions before.. guess I'll try the 60 days subscription and see if that works even if it's a bit more expensive
I have the same problem where I want to use my mastercard. Its the same credit that I've used many times before, but now it simply don't work. I have also tried to buy the non recurring 60 days sub, but I get the same message even then. I use the same card for WoW and LoL so it's nothing wrong with the card, i figure.
swtor username ?
i am having the same problem what was the fix
Supplying a swtor displayname is a good start
My username is Blueheim
Support see no transaction attempts on their end
they suggest registering (saving) the card in the system before trying to purchase, otherwise try a different payment method.
I'm trying to delete old cards I had and I don't know how to plus I'm trying to add my visa debit card and it wont let me. I'm trying to buy cartel coins.
- @proxos666 Hello I'm also having the same problem over the past few days.
USER:Burritochumpy You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...Same problem
Username: Bopbampow
You will need to call swtor support when the lines are open to fix the account issue
I got the same problem cant do anything tried visa card tried mastercard same thing
and funny enough cant contact or make a ticket either cause im not subbed and i have no way to make tickets on their website either
Display name: FoxScreamwill be Tuesday before a response on here , only the English line will be open on Monday due to a holiday so you can call them when they are open, anyone with an account issue can contact swtor support
Support said you called in yesterday and got sorted , so that is good to hear
