Forum Discussion

10 years ago

Solved

Returning player. Characters gone!

Hello. I am returning player to SWOTOR. I have purchased a game at its original start and played with subcrition, now it seems game runs F2P. So i have logged into my account and all my charaters gon...

proxos666
10 years ago
@Xedinlolo

You can try and phone to ensure your on the correct account

if you have skype you can phone for free, see example here

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

ragnarok013

Hero+

10 years ago

@Xedinlolo wrote:

Ty gyus, i just thought they can see my origin account and check things. Now i see that only call can help me. But i already tried to call them (btw i'am abroad of USA or UK). Looks like i cant reach support by phone(. It's really strange they don't have e-mail support in 2016. Will go GW2 at least here u should not sub to aquire support. 👿

Have you tried calling them via Skype as @proxos666 recommended when he provided the landline numbers?