Forum Discussion
13 Replies
- proxos6663 years agoHero+
To fix the account for future purchase, You need to reset the password on the linked EA account that account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
support have your email but cant add gametime until the above is done
Reset the password nothing change
- proxos6663 years agoHero+
Linked EA account is still disabled
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
Oh okay i restart the swtor passord but now i try to reset EA password but no eamil is coming to me and when i click Back To Login and erreor Something goes Wrong happend
- proxos6663 years agoHero+
If you cant resolve it , give swtor support a call when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
OK i reset the password mails come with long delay
Done reset and login. Working now?
Can you tell me is my ea account accesable now? And support can now add subscription?
- proxos6663 years agoHero+
You should be good now , gametime has been added
if you have asubscription in steam still , be sure to cancel it , it can be repurchased in steam once this gametime ends
My steam purchase 60 prepaid gametime didnt go through. Acc name: Phatcu.
It was linked to ea and steam and so on.
I have emailed [edit: email address removed] a couple of hours ago.
Can you check this up? I have proof of purchase.