Hello, I've tried to subscribe today a few times a the same message keeps popping up with minimal information, "This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer Service team or you can try again tomorrow"Must I truly have to wait or is this an actual error on my account I need to resolve?

This issue should be fully resolved See https://answers.ea.com/t5/Technical-Issues/Can-t-subscribe-because-of-extremely-high-traffic/m-p/8051629#M50246 @EA_Habutai wrote: Today the last root cause for this issue was resolved and nobody should reach this error page anymore. All affected accounts can purchase and redeem codes again. If your purchase or code redemption is failing with a different error message it is not related to this issue and CS should be able to assist you.

Subscription Fails | EA Forums

43 Replies

proxos666
Hero+
7 years ago
This issue should be fully resolved

See https://answers.ea.com/t5/Technical-Issues/Can-t-subscribe-because-of-extremely-high-traffic/m-p/8051629#M50246

@EA_Habutai wrote:

Today the last root cause for this issue was resolved and nobody should reach this error page anymore.

All affected accounts can purchase and redeem codes again.

If your purchase or code redemption is failing with a different error message it is not related to this issue and CS should be able to assist you.
UltraMarqs
7 years ago
I have been trying to subscribe for about a week now and the website keeps giving me the message "SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!" but there isn't anything about that on Twitter. I'd like to know what's going on and how can I solve that.
Dosmatrix
7 years ago
I have been a Sub since day one and now I cannot resub as my card expired and it would not let me change the pay method so now it unsubbed me. All I get for the last two weeks is the maintenance notice or ea billing unavailable. I am in Australia and have had trouble contact anyone to help. I have tried Twitter and Facebook but no one answers my msg. Username is Ziursudra.
proxos666
Hero+
7 years ago
@SizmicReaper @UltraMarqs

This is certainly a known issue with CS and is being worked on , unfortunately that is all i can advise, apart from hopefully this is resolved soon
jawillia3
7 years ago
I just want to purchase a subscription and it wont let me.
Void_Defalt
7 years ago
Me too, i've been trying to subscribe since last week and everytime i'm sent to the maintenance page xC
shadowknight188
7 years ago
have you tried the 60 day pre paid cards? why not try that and see if it work's you can get em at wal-mart and gamestop. usually the pre-paid card's work
jawillia3
7 years ago
Thanks, I will have to look for them. I remember them having them at one time and was not sure they still had them.
proxos666
Hero+
7 years ago
@jawillia3

I would click this link https://www.swtor.com/redeem-code

then click on the redeem code now button and just confirm you can actually get to the point to enter a code for redemption first.
Dosmatrix
7 years ago
Cannot even access Redeem a code page as it reverts to the same looped msg.I have been unable to sub for nearly two weeks.I called Swtor this morning and they say they're aware of the issue and are trying to solve it.