tried in window mode ?
can you provide a dxdiag per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799
I've always run SWTOR in windowed mode on my laptop, and I tried it both windowed and fullscreen just to be sure it wasn't related to that. Thanks for taking a look! File is attached.
start with updating the intel video driver - https://downloadcenter.intel.com/product/88355/Intel-HD-Graphics-520
then try using the intel video to load the game instead of the nvidia card and see if any change
Went ahead and tried this. Even though it seemed a bit backwards not to use the dedicated GPU, I'm just about willing to try anything.
There was one update the built in Intel Card did, but when I assigned the game to run using it, the game did not like that for lack of a better phrase. >_>;; It froze up a bunch just adjusting the window size, and took longer to load overall. I got to the character screen as usual, and it crashed during the loading just like it did using the NVIDIA card.
open a command prompt as administrator and type
sfc /scannow
this is to try and address the below issue listed in the dxdiag , see if it fixes all errors it finds
Event Name: StoreAgentScanForUpdatesFailure0not sure if related but needs doing
apart from the one crash listed with swtor and no cause , the intel wifi app ZeroConfigService.exe is listed crashing along with the nvidia NVDisplay.Container.exe
not sure why though
you can press the windows key and type reliability and open the reliability history , see if any other details is there that may help
