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Anonymous's avatar
Anonymous
9 years ago
Solved

SWTOR: Crash in Character Select

Hey guys, I keep having an issue with m SWTOR game, when i get to the character select screen and click on literally anything, i get a Windows "Star Wars: The Old Republic has stopped working" messag...
  • Anonymous's avatar
    Anonymous
    9 years ago

    @Belgorad so funny story, i let the game finish a full install and the game runs perfectly, I did a repair last night but it hadn't seemed to have fixed it, but I suppose it did. 

    Also I'm just usig the windows defender at the moment because i had to do a ton of computer maintenance and had to wipe my computer. 

    Thank you all for your help i Greatly appreciate it!

Belgorad's avatar
Belgorad
Hero (Retired)
9 years ago

@Darth_Rykrem

Ok that's good you don't have the update.  It's hard to tell so that's why I ask first.

Anyway in regards to the log it shows that the app swtor.exe is crashing.  It may have some corrupted files.  First I would try to run a repair as per the following steps:

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.
If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair.

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,
select open file location and delete the BitRaider folder. Then start the launcher.
 
Also I would add swtor.exe and launcher.exe to your anti-virus / firewall safe list in case they are blocking or deleting files.  If the above doesn't work try the launcher repair utility as per here.
 
Lastly out of curiosity what anti-virus are you using?
  • Anonymous's avatar
    Anonymous
    9 years ago

    @Belgorad so funny story, i let the game finish a full install and the game runs perfectly, I did a repair last night but it hadn't seemed to have fixed it, but I suppose it did. 

    Also I'm just usig the windows defender at the moment because i had to do a ton of computer maintenance and had to wipe my computer. 

    Thank you all for your help i Greatly appreciate it!

    • Belgorad's avatar
      Belgorad
      Hero (Retired)
      9 years ago

      @Darth_Rykrem

      Awesome I'm glad it's fixed.  I'll go ahead and mark this as resolved.

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