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manjimaruFIN's avatar
manjimaruFIN
New Traveler
10 years ago
Solved

SWTOR is not launching under the new launcher

I have been unable to launch the game ever since the new launcher updated. After clicking "play" on the new launcher, the launcher grays out with blue animated circle implying it is doing something, ...
  • proxos666's avatar
    proxos666
    10 years ago

    Given its swtor.exe is appearing it may still be AV related , ensure the game shortcut is running as administrator as well

    try a game repair as well , I doubt the repair utility will fix that, was thinking it may be on the launcher side still.

    Details to repair

    Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.
    If this is NOT present, click the cog icon and then run the repair option.
    Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,
    select open file location and delete the BitRaider folder. Then start the launcher
manjimaruFIN's avatar
manjimaruFIN
New Traveler
10 years ago

Can you specify where or how to get the logs you want? I looked at the swtor/logs directory, but no new logs seem to have appeared after the succesful game launch. The two logs that there are are from before the fix. 

These are the 'old' logs 
http://koti.mbnet.fi/~jplaukka/storage/launcher_20151005.log
http://koti.mbnet.fi/~jplaukka/storage/launcher_20151006.log

 note: This is afaik the first time the bitraider directory has appeared in my game directory. I am a founder and have played since swtor launched, and to my knowledge I have never had the launcher as the streaming version. Ive looked for it in the past after reading some negative stuff about bitraider on the forums, but never found the directory. 

ps. Im heading out for couple hours so it may take time for me to respond to next post. I am willing to provide you with the log if I know how.. 

proxos666's avatar
proxos666
Hero+
10 years ago

These are the correct logs , they are date stamped so the logins will append to that days log.

The latest in what you supplied shows SSN so that's good, now you will also see

2015-10-06 09:36:02 INFO BitRaider is available for [swtor]

If you open the launcher.settings file with notepad

find the line , "bitraider_disable": false  and change it to "true"

then save, It should reflect that bitraider is disabled usually in the logs

Warning for others This will trigger a full game download if you are already using Bitraider

If wanting to disable Bitraider delete the movie, asset and bitraider folders before doing this.

This is to avoid folder bloat (+25GB) as 2 versions of the game will be installing.

Spoiler
2015-10-06 09:36:02 INFO BitRaider is available for [swtor]
2015-10-06 09:36:02 INFO Previous patching mode for [swtor] is [SSN]
2015-10-06 09:36:02 INFO Patch selection action: GoStraightToSSN
2015-10-06 09:36:02 INFO Using environment.name [swtor], productName [retailclient]
2015-10-06 09:36:02 INFO Chosen environment is swtor

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