The game wouldn't start
The game wouldn't start after i press "play" the launcher will just close and nothing will happen, what can be the problem and how can i fix it?
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There is another location that things will be listed although reliability monitor is good
Try opening event viewer per this link
no record of swtor in the event viewer
I would be looking for errors for something other then swtor at present, possibly C++ or .net related
no C++ or .net related problems whatsoever
Thinking, trying to find anything that gives a hint to why this is occurring for you, going to go over all the posts again
If you download this directx redist (Link) and install it , this game is based on directx 9 so a refresh of this particular redist cannot hurt
Have to go out for about an hour unfortunately not sure how your going time wise tonight.
will be back , is there any other issues on the system that your aware of ? is it only swtor that is being a pain at present ?
no detail will be too small at present , diagnosing remotely is difficult
everything else is fine swtor is the only problem
No definable error being reported is odd.
Ok lets look at the language set in windows just to be certain.
Can you try changing the language to either english uk or english us as a test ? just in case for some reason it is failing due to the Russian set
also ensure currency is set to display as 1,000.00 and not as 1.000,00
done, still no changes
if you go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\retailclient
there is a file called client_defaults , edit this file in notepad and just change fullscreen to false , save
then
Press the [Windows] Key + [R] at the same time
Copy the following in to the text box and press ok
%localappdata%\swtor\swtor\settings
Then Delete the client_settings.ini file
Also just to confirm all windows updates are done , including any optional ones for C++ and .net ?
done, still no luck ☹️
I am not sure what is going on here, normally there is some indication of an error , the only place that was showing any sort of error was the swtor_swtor file but with bitraider disabled it isnt applicable anymore.
I have gone down several pathways of possibilities so far, given there is no further indication of any error even under a clean boot makes it hard to pinpoint.
It also isn't normal for swtor.exe not to appear in task manager when clicking play even if for only a few seconds.
anyways if you have checked the optional windows updates
maybe also try installing all the latest C++ files all the latest ones are listed at this link
Try creating a new windows administrator profile as a test and then try and launch the game in that profile, no chnage simply delete this new windows account.
Sorry have to go again its 11:22pm here, wish I had a simple answer for this for you.
Thank you for the help anyway, still no luck starting it but swtor.exe now pops up in the task manager for 3 seconds or so then disappears
Different line of thought
Your monitor is it the model with DVI-D or the one with 2 HDMI connectors ?
Do you use any adapters on this monitor to connect ?
i'm using acer S230HL , i played on this pc with whis monitor 2 weeks ago or so, was out of town so haven't installed any new software or changended anything
Just wanted to confirm the model S230HL you have Abd or Abii and if any adapters are used
So you where out of town when you last played ok but at home it just stopped working ?
no last time i played was before leaving , i got back on the day 4.6a patch came out
OK running with 2 trains of thought , 1 would not leave any windows errors , other may or may not
does your monitor have the VGA and DVI connection or 2 x HDMI connectors ?
having a think how best to test moving forward
VGA and DVI one, no windows arrors
Just thinking back to errors that appeared in the bitraider log , I gather the router/modem has been restarted since you have been back ?
Given SWTOR is a mmo one of the first things it does is set a token on launch to use as access to the server, if this fails the game may simply terminate.
If this was local caused 9 time out of 10 the clean boot should bypass the cause, however if there was a firewall block on the modem or ISP side it can still appear.
This sort of issue would be extremely rare most cases the game would still load but or wont get past the launcher as it will fail patching.
2nd thought is swtor is one of the few games that reads the EDID of the monitor directly and this can be problematic if wrong , however most issues arise from using an adapter and it would be unusual to be fine then not , so based on that it isnt likely along this path.
there isnt much more to try
There is a Windows 7 refresh (Link) just in case it is an underlayng issue with the OS nothing should be lost doing this , but it is best to make a Win 7 with SP1 disk to use for the steps, saves a bit of windows updating from this link but given there is no windows error recorded makes it difficult to know if worthwhile, cant lose anything but time though.
essentially refreshes windows like how they currently upgrade from WIn 7 to Win 10 but you remain on Win 7 in this case.
Since nothing helped i left the game as it is for a while, now that the last chapter came out i tried to play it but still had the same problem, had some free time so i re instaled the game as a last resort and now i am having this BEX error
Problem Event Name: BEX
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 579bac40
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: ade56000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
@Whithecrow wrote:
Since nothing helped i left the game as it is for a while, now that the last chapter came out i tried to play it but still had the same problem, had some free time so i re instaled the game as a last resort and now i am having this BEX error
Problem Event Name: BEX
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 579bac40
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: ade56000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Looks Like it's time to upgrade to Windows 10 before you have to buy it 😃
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