Trouble apply game time code.

Question

I'm trying to apply a 60 day prepaid game card to my SWTOR account and I keep getting "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved".&nbsp; So I changed both my SWTOR account &amp; EA account passwords, emptied chrome browser history, cache, and cookies and used incognito mode and I'm still getting the message when trying to apply the game time code.&nbsp; Also both my SWTOR and EA accounts are under the same gmail.com email.&nbsp; Any suggestions and help would be appreciated!!!

proxos666 · Answer

@RogueSpear65&nbsp;

Swtor username ? can have a response back in about 6 hrs when support are online for the day

proxos666 · Answer

@RogueSpear65&nbsp;

You need to reset the password on the linked EA account that account has the&nbsp;persona tical65&nbsp;(not&nbsp;RogueSpear65&nbsp;your posting on now)&nbsp;that EA account uses a&nbsp;Gmail&nbsp;email&nbsp;

use the following link to reset the password&nbsp;https://signin.ea.com/p/web2/resetPassword&nbsp;&nbsp;then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

roguespear65 · Answer

SWTOR account username is Keidir

roguespear65 · Answer

Ok thanks I'll try later when I get home

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Trouble apply game time code.

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