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LinkKoalaBear's avatar
LinkKoalaBear
6 years ago
Solved

Unable to connect to logon to SWTOR because of (208) connection issue.

I'm unable to login as a subscriber to SWTOR because of an error that I'm getting. My friend has been getting the same error tonight. The error is: "Unable to retrieve patch data. Please check networ...
  • proxos666's avatar
    proxos666
    6 years ago

    @finelinebob  @LinkKoalaBear 

    I would say this is a net issue there is a 208 thread at this link , in which case may need to wait 24 hours and check again this will come good on its own just when is unknown

    will flag this with cs in anycase to get there network team to flag up through the nocs

LinkKoalaBear's avatar
LinkKoalaBear
6 years ago

I'm unable to login as a subscriber to SWTOR because of an error that I'm getting. My friend has been getting the same error tonight. The error is: "Unable to retrieve patch data. Please check network connection. (208)". I did various things to troubleshoot the problem. I have opened and closed SWTOR 4 or more times (2 times before resetting my modem and router and 2 or more times after resetting the modem and router) and I have reset my computer after opening and closing SWTOR the first time after I reset my modem and router.

proxos666's avatar
proxos666
Hero+
6 years ago

@LinkKoalaBear 

208 is as you say a communication error , there is a log folder in the game folder and it will indicate which it has issues communicating with.

you can ping manifest.swtor.com if it is responding to check the cdn-patch see if you can download this file link

no need to download it fully just need to see if the download starts

if both respond ok then it is more likely a antivirus issue

sometimes it can be a routing issue on the net in which case it will self resolve at some point with out anything needed to be done by you

  • LinkKoalaBear's avatar
    LinkKoalaBear
    6 years ago

    I've successfully pinged the address you gave me and was able to download the file you gave me. I'll have to check my antivirus (could you please direct me through that?).

    • proxos666's avatar
      proxos666
      Hero+
      6 years ago

      @LinkKoalaBear 

      ESET - disable protocol filtering 

      Kaperskey - disable scan secure / encrypted connections

      Nortons set exception to allow instead of auto 

      other then that remove and re-add exception for launcher.exe to the antivirus and firewall exception list

      • proxos666's avatar
        proxos666
        Hero+
        6 years ago

        @LinkKoalaBear 

        one other place to ping would be launchpad.swtor.com 

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