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LinkKoalaBear's avatar
LinkKoalaBear
6 years ago
Solved

Unable to connect to logon to SWTOR because of (208) connection issue.

I'm unable to login as a subscriber to SWTOR because of an error that I'm getting. My friend has been getting the same error tonight. The error is: "Unable to retrieve patch data. Please check networ...
  • proxos666's avatar
    proxos666
    6 years ago

    @finelinebob  @LinkKoalaBear 

    I would say this is a net issue there is a 208 thread at this link , in which case may need to wait 24 hours and check again this will come good on its own just when is unknown

    will flag this with cs in anycase to get there network team to flag up through the nocs

finelinebob's avatar
finelinebob
6 years ago

This is happening to me as well. It just started happening today -- things were running fine yesterday. Here are a few of the things I have tried, all with the same results (some of these are recommended by Customer Support on archived threads on the old Customer Service forum at SWTOR.com):

1) I have reset my cable modem, my router and done a clean reboot of my computer.

2) I have flushed my DNS cache.

3) I have turned off all of my firewalls.

4) I have bypassed my router and hardwired my computer to my cable modem.

5) I have downloaded and ran the Launcher Repair Utility.

6) I have manually opened the ports that SWTOR uses on my router.

7) I have re-installed the Launcher over the existing version.

8) I have uninstalled and reinstalled the entire game.

9) I have examined my account on SWTOR.com to make sure everything was in order there. It is.

Nothing is working.

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @finelinebob 

    what area / region if it is happening to mroe then 1 person , what ISP you are using may be handy to see if the same

    can you ping launchpad and manifest.swtor.com ?

  • finelinebob's avatar
    finelinebob
    6 years ago

    Just read the other responses on suggested fixes. I could download that file. Pinging launchpad.swtor.com, however, timed out. I'm still hardwired to my cable modem, and I have turned off all Windows Defender things I can turn off as well as disabled all other virus protection.

    Same error.

    • finelinebob's avatar
      finelinebob
      6 years ago

      I'm in northern California, using Spectrum.

      Everything else is working but here is another very odd thing. I use Discord. You know how Discord will show you what games others are playing? Mine, today, is blank. Everyone's named is there. If people are listening to Spotify, that is noted. Not one single game is listed. I un/re-installed Discord to see if something was corrupt there, but no change.

      • proxos666's avatar
        proxos666
        Hero+
        6 years ago

        @finelinebob  @LinkKoalaBear 

        I would say this is a net issue there is a 208 thread at this link , in which case may need to wait 24 hours and check again this will come good on its own just when is unknown

        will flag this with cs in anycase to get there network team to flag up through the nocs

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