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Vader1128's avatar
Vader1128
New Rookie
3 months ago

Unable to launch game

I am able to get to loading screen but crashes shortly after 5 seconds of clicking play. I've tried   the  troubleshooting steps from here . [Guide] Game failing to launch on Clicking Play | EA Forums - 10748081  . No luck on being able to play. Any help  appreciated.

Here is my rig  info. : 

NVIDIA system information report created on: 12/07/2025 19:05:26
NVIDIA App version: 11.0.5.420
Operating system: Microsoft Windows 11 Home, Version 10.0.26200
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 591.44 - Thu Dec 4, 2025
CPU: AMD Ryzen 5 3600 6-Core Processor              
RAM: 32.0 GB
Storage (2): SSD - 1.8 TB,SSD - 1.8 TB

Graphics card
GPU: NVIDIA GeForce RTX 3060 Ti
Direct3D feature level: 12_1
CUDA cores: 4864
Graphics clock: 1800 MHz
Resizable BAR: No
Memory data rate: 14.00 Gbps
Memory interface: 256-bit
Memory bandwidth: 448.064 GB/s
Total available graphics memory: 24538 MB
System video memory: N/A
Shared system memory: 16346 MB
Dedicated video memory: 8192 MB GDDR6
Video BIOS version: 94.04.46.40.6b
Device ID: 10DE 2489 46673842
Part number: G190 0012
IRQ: Not used
Bus: PCI Express x16 Gen3

Display (1): Asustek Computer Inc VG27WQ
Resolution: 3620 x 2036 (2x)
Refresh rate: 165 Hz
Desktop color depth: Highest (32-bit)
Display technology: Variable Refresh Rate
HDCP: Supported

22 Replies

  • Vader1128's avatar
    Vader1128
    New Rookie
    3 months ago

    [Renderer]
    AntiAliasingLevel = 4
    AtlasQuality = 0
    Buckets = 5
    CodeVersionChanged = true
    DYDDrawDistancePreset = 2
    EnableSSAO = true
    GraphicsDeviceId = 9353
    GraphicsQuality = 5
    Height = 2036
    InfoGraphicsVendor = NVIDIA_GPU
    InfoGraphicsVideoMemoryMB = 8024
    LastCodeVersionRun = 4
    MeshLODQuality = 1
    NativeHeight = 2036
    NativeWidth = 3620
    NewBucket = 5
    ShadowMapNumCascades = 8
    ShadowMapResolution = 2048
    SpeedTreeDistanceScale = 1.25
    TextureAnisotropy = 16
    Width = 3620
    Fullscreen = false
    D3DFullScreen = false
    RefreshRate = 60

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