I am able to get to loading screen but crashes shortly after 5 seconds of clicking play. I've tried the troubleshooting steps from here . [Guide] Game failing to launch on Clicking Play | EA Forums - 10748081 . No luck on being able to play. Any help appreciated.Here is my rig info. : NVIDIA system information report created on: 12/07/2025 19:05:26NVIDIA App version: 11.0.5.420Operating system: Microsoft Windows 11 Home, Version 10.0.26200DirectX runtime version: DirectX 12Driver: Game Ready Driver - 591.44 - Thu Dec 4, 2025CPU: AMD Ryzen 5 3600 6-Core Processor RAM: 32.0 GBStorage (2): SSD - 1.8 TB,SSD - 1.8 TBGraphics cardGPU: NVIDIA GeForce RTX 3060 TiDirect3D feature level: 12_1CUDA cores: 4864Graphics clock: 1800 MHzResizable BAR: NoMemory data rate: 14.00 GbpsMemory interface: 256-bitMemory bandwidth: 448.064 GB/sTotal available graphics memory: 24538 MBSystem video memory: N/AShared system memory: 16346 MBDedicated video memory: 8192 MB GDDR6Video BIOS version: 94.04.46.40.6bDevice ID: 10DE 2489 46673842Part number: G190 0012IRQ: Not usedBus: PCI Express x16 Gen3Display (1): Asustek Computer Inc VG27WQResolution: 3620 x 2036 (2x)Refresh rate: 165 HzDesktop color depth: Highest (32-bit)Display technology: Variable Refresh RateHDCP: Supported

Can you post the contents of the client_seting file here as well

[Renderer]AntiAliasingLevel = 4AtlasQuality = 0Buckets = 5CodeVersionChanged = trueDYDDrawDistancePreset = 2EnableSSAO = trueGraphicsDeviceId = 9353GraphicsQuality = 5Height = 2036InfoGraphicsVendor = NVIDIA_GPUInfoGraphicsVideoMemoryMB = 8024LastCodeVersionRun = 4MeshLODQuality = 1NativeHeight = 2036NativeWidth = 3620NewBucket = 5ShadowMapNumCascades = 8ShadowMapResolution = 2048SpeedTreeDistanceScale = 1.25TextureAnisotropy = 16Width = 3620Fullscreen = falseD3DFullScreen = falseRefreshRate = 60

have you tried returning to the monitors maximum resolution of 2560 x 1440 ?there are hard settings governed by the edid of the monitor , there may be an error in the edid settings potentiallyTry reverting the video driver as well did this start recently as the driver release date was the 4th Deccurrent driver issues can be read about at https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/578689/geforce-grd-59144-feedback-thread-released-12425/

changed my max res to 2560 x 1440 and updated client setting file , still getting the attached error.

I would try a clean boot as well just in case , 3rd party overlay injections can crash the game but its rare these daysHave you tried a repair scan as well ? it will only light up if it sees an issue after login before the play button is pressed

Unable to launch game | EA Forums

22 Replies

Vader1128
New Rookie
3 months ago
Also here is the logs of the successful boot to character selection , and second is the commonly crashing logs.
1st successful boot -
2025-12-10T19:06:51.287998 3120 INFO Login user: OzzyTheRage shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:2103)
2025-12-10T19:06:51.287998 3120 INFO Starting firestorm client [Client.Startup](playerclient.cpp:PlayerClient::Login:2129)
2025-12-10T19:06:51.287998 3120 INFO Client using repository stub instance [Client.Startup](playerclient.cpp:PlayerClient::Login:2150)
2025-12-10T19:06:59.439287 3120 INFO [bwaRenderer] Initializing renderer... [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2025-12-10T19:06:59.525151 3120 INFO [bwaRenderer] using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2025-12-10T19:06:59.624626 3120 INFO [bwaRenderer] Successfully created Device [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2025-12-10T19:07:02.289124 3120 INFO starting BWA Audio Engine [Client.Shutdown](dx8_basic.cpp:OSStartUp:1103)
2025-12-10T19:07:03.039640 3120 INFO Completed OSStartup [Client.Shutdown](dx8_basic.cpp:OSStartUp:1452)
2025-12-10T19:07:15.118144 3120 INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)
2025-12-10T19:07:38.085349 3120 DEBUG Constructed with desired state [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectionObject:42)
2025-12-10T19:07:38.085349 3120 DEBUG [OMEGACONNECT] Starting login: OzzyTheRage : @he3000n01.cloud.swtor.com:8995:castlehilltest [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:148)
2025-12-10T19:07:38.172769 3120 DEBUG setState changing state to [CS_LOGGING_IN] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:39.564387 3120 DEBUG Game launch reply address = he3000uep01b0d7d93420731ef.cloud.swtor.com:20949 [Connect.omega.appframework.ServerProxy](serverproxy.cpp:omega::ServerProxy::ReplyGameLaunch:178)
2025-12-10T19:07:40.007401 3120 DEBUG HandleInitialize completed. [Firestorm.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandleInitialized:411)
2025-12-10T19:07:40.007401 3120 DEBUG setState changing state to [CS_APP_INITIALIZED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:40.007401 3120 DEBUG setState changing state to [CS_CONNECTING_REPOSITORY] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:40.007401 3120 DEBUG setState changing state to [CS_REPOSITORY_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:40.007401 3120 DEBUG setState changing state to [CS_CONNECTING_COMPILERS] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:40.007401 3120 DEBUG setState changing state to [CS_COMPILERS_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:40.007401 3120 DEBUG setState changing state to [CS_CONNECTING_SHARD] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:40.007401 3120 DEBUG [SHARDCONNECT] Starting shard server connections [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ScriptCompilersConnected:301)
2025-12-10T19:07:40.194302 3120 DEBUG [SHARDCONNECT] All connections for shard connect have fully connected. [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::connectionsOpen:109)
2025-12-10T19:07:40.194302 3120 DEBUG Connection Object connected to Omega shard [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectedToOmega:326)
2025-12-10T19:07:40.194302 3120 DEBUG setState changing state to [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setState:63)
2025-12-10T19:07:40.732675 3120 INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)
2025-12-10T19:07:40.929706 3120 DEBUG TellCharacterSummaries Firestorm.firestorm.OmegaWorldObject

2nd common crashing issue log -
2025-12-11T17:08:03.613618 3b78 INFO Login user: OzzyTheRage shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:2103)
2025-12-11T17:08:03.613618 3b78 INFO Starting firestorm client [Client.Startup](playerclient.cpp:PlayerClient::Login:2129)
2025-12-11T17:08:03.613618 3b78 INFO Client using repository stub instance [Client.Startup](playerclient.cpp:PlayerClient::Login:2150)
2025-12-11T17:08:11.844348 3b78 INFO [bwaRenderer] Initializing renderer... [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2025-12-11T17:08:11.933416 3b78 INFO [bwaRenderer] using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2025-12-11T17:08:12.038962 3b78 INFO [bwaRenderer] Successfully created Device [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2025-12-11T17:08:14.785901 3b78 INFO starting BWA Audio Engine [Client.Shutdown](dx8_basic.cpp:OSStartUp:1103)
2025-12-11T17:08:15.510544 3b78 INFO Completed OSStartup [Client.Shutdown](dx8_basic.cpp:OSStartUp:1452)
proxos666
Hero+
3 months ago
can you disable/unplug this audio device Headset Earphone (CORSAIR VOID ELITE Wireless Gaming Dongle

If audio source is changed after launch the game can crash

Cant hurt to install this for the monitor either

Forum Discussion

Unable to launch game

22 Replies

Featured Places

STAR WARS™: The Old Republic™

Recent Discussions

Swtor Connection lost

unable to reset password

Client crashes when I hit Play

I CAN NOT DEFEAT YUSINDUU

Subscription Issues - 2020 (non steam)