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Embedded3393's avatar
6 years ago

unable to resub

i am just returning to SWTOR after a break of about 6 months or so. i was subbed last time i played but now i can not sub again. i have seen the people saying that if you change the password on your EA account it will be a work around, but i have changed the password on every EA account that i know of, including the one that is assigned to the same email as my SWTOR account and none of them have seemed to work with that work around, i have also cleared the cache for my browser after resetting them and still nothing. anyone have any other ideas on what i can do so i can resub to the game? thanks

8 Replies

  • Also suffering from the same issue, I have changed passwords on both my SWTOR account and my Origin account.  Also made sure they both are the same email address as they were different.  I think mine maybe because the two aren't linked.  I know I merged one Origin account to another (this one) some years back and wondered if this has caused an issue.  As changing my SWTOR email address and password never seemed to effect the Origin one.

    SWTOR username is: rynhorn

  • I did, but the game wasn't even in the Origin Library unlike this one.  And it still gives me a maintenance error when trying to process a subscription.

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @Falfa1981 

    Ok the account should be good now if you reset that accounts password 

    issue now will be a browser one, try clearing cache and cookies in that web browser or use another web browser

  • This has fixed my issue, thanks!  Which is the SWTOR account tied to?  This one or the old one with no games I had to unlock?

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @Embedded3393 

    I believe you are talking to EA about this issue and the linked account, that is the correct thing in this case.

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