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As a founder from way back in 2012 who has decided to return to the game after a 9 year hiatus I find it absurd the lack of any customer service support provided for backend problems that should've b...
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You will need to call swtor support when the lines are open, they can help you get this sorted
https://help.ea.com/en/help-extent-content/?platform=null&channelType=Deflection&product=star-wars-the-old-republic&topic=load-game
it is possible the linked ea account has been datawiped due to no usage
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