URGENT: Account compromised – Unauthorized purchases and payment methods added

Hello,

I'm posting here because I cannot contact SWTOR Support until Monday, and I wanted to report this issue as soon as I discovered it.

Today I received several purchase confirmation emails for Cartel Coin purchases that I did not make.

After logging into my SWTOR account, I found that:

- My account had payment methods that do not belong to me.

- Multiple unauthorized Cartel Coin purchases were made.

- Those Cartel Coins were immediately spent on in-game items.

- I have never played SWTOR or even logged into the game, so none of these purchases or in-game activities were made by me.

As soon as I noticed this, I:

- Changed my password.

- Secured my email account.

- Started gathering screenshots and purchase confirmation emails.

I'm very concerned that my account was compromised and used for fraudulent activity involving someone else's payment methods.

Could a Community Manager or Support representative please advise if there is anything else I should do before I can contact official support on Monday?

I would also like to make sure my account is not penalized for actions performed by whoever accessed it.

I'm happy to provide additional screenshots, invoice numbers, or any other information if needed.

Thank you.

Screenshots attached showing:

- Multiple payment attempts in just a few minutes.

- Several completed and failed purchases.

- Immediate spending of the purchased Cartel Coins.

- I have never logged into SWTOR or played the game.