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ivnqbpko6f7u's avatar
ivnqbpko6f7u
Seasoned Newcomer
7 days ago

Won´t get a One Time Password.

Hello everyone, 

I am a returning player after a pause for a couple of years. I have updated the launcher and game and after the log in the launcher asks for a one time password. It just doesn´t arrive at my registered mail-account.

What can I do?

7 Replies

  • Esand29's avatar
    Esand29
    New Novice
    5 days ago

    That I could not answer. I suppose you could try the phone number listed by Proxos666.

  • ivnqbpko6f7u's avatar
    ivnqbpko6f7u
    Seasoned Newcomer
    6 days ago

    Thanks for the intell. Is there a solution coming from SWTOR-support or can't I play the game anymore? Cause you need a one time password every now and then or when logging from a different WiFi-connection of device.

  • proxos666​ That doesn't solve the initial issue. I even tried making a new account and nothing got sent to my email. Something isn't registering on the site (Official site) that tells it to send anything.

  • if it doesn't resolve after 24 hours best to call swtor support when the lines are open , suggest have another email address from a different domain to place on the account, as they may ask for one

  • Esand29's avatar
    Esand29
    New Novice
    6 days ago

    None and honestly, I don't think there is a fix on our end. This seems to be an issue on their end where the request for a code just isn't going through.

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