75k credit pop up didn’t work [MERGE]
DEVELOPER ANNOUNCEMENT: We discovered an issue where some players saw the pop-up, but did not receive the 75,000 credit gift. As Carrie mentioned we doubled up the reward today, however, we're additi...
Forum Discussion
Hello all,
While we do occasionally encounter bugs such as this, please be aware that at the moment the pop-up appears, the gift has already been granted. You will not be able to see a change in credit balance upon clicking the Collect button. You should, however, have a receipt in your inbox.
(Note: You can only collect this reward once per device.)
If you did not receive this receipt and are still concerned, please contact CS using the in game Help button. They will be able to review your account to see if the credits were granted.
While we do occasionally encounter bugs such as this, please be aware that at the moment the pop-up appears, the gift has already been granted. You will not be able to see a change in credit balance upon clicking the Collect button. You should, however, have a receipt in your inbox.
(Note: You can only collect this reward once per device.)
If you did not receive this receipt and are still concerned, please contact CS using the in game Help button. They will be able to review your account to see if the credits were granted.
